Work from Home
Frequently Asked Questions
Who is Arise Virtual Solutions? Are they a legitimate company?
How does Arise work?
Many Fortune 500 companies outsource their high call and chat volume to Arise Virtual Solutions. Arise then outsources to companies like GoalGetters Virtual Solutions Inc to recruit people who want to work from home and connect them to clients in need of services.
What is an IBO?
IBO is short for Independent Business Owner. GoalGetters Virtual Solutions Inc is an IBO.
What is a CSP?
CSP is short for Client Support Professional.
Will I be an employee or an independent contractor of GoalGetters Virtual Solutions Inc?
You will be classified as an independent contractor of GoalGetters Virtual Solutions Inc. A 1099-MISC form will be provided at the end of the year. GoalGetters Virtual Solutions Inc is not responsible for tax withholding and you are responsible for your own expenses. To learn more about independent contractors, click here.
Why is a background check/drug screen required?
Both Arise and our clients have high standards. CSPs provide key services for each client program and have access to confidential information; therefore a background check is required to ensure that each potential CSP’s identity is confirmed and free from criminal history. Arise does not allow anyone to service a client program who was convicted, pled guilty, pled no contest, or had adjudication withheld to any felony or certain misdemeanor charges; including but not limited to theft, fraud, identity theft, or other similar violations.
Do you offer a military discount?
Yes! Active military, military spouses, and veterans are eligible to receive 50% off their first client certification.
What makes GoalGetters Virtual Solutions Inc different from other Arise IBOs?
Every Arise IBO offers different incentives and perks and each has its own policies and procedures. It is important to choose an IBO who is going to have you in their best interests. GoalGetters Virtual Solutions Inc is honest, transparent, helpful, positive, and encouraging. We want you to succeed!
Is training paid?
Not entirely. As an independent contracter of GoalGetters Virtual Solutions Inc, you are self-employed and are responsible for your own expenses. However, most client certification courses have an 'Earn While You Learn' phase where you can start earning income as soon as 2-4 weeks after the certification training course has begun.
How often will I be paid?
CSPs are paid twice per month, on the 1st and 15th, following the end of any pay period where they provided services for a Client.
Is there any way I can enroll in a certification course for free?
No. However, we offer certification reimbursement for CSPs who successfully pass certification and service for at least 60 days.
What is included in the Arise Platform Usage Fee?
The Arise Platform Usage fee includes the Arise 24-Hour Client Technical Support Help Desk and the StarMatic® scheduling system.
What companies can I service?
Arise requires each IBO and CSP to electronically sign a Non-Disclosure Agreement (NDA) prior to viewing their list of clients. Once you have completed the Arise registration process and signed this agreement, you will have access to all current client opportunities in the Arise Portal. The types of the companies our agents provide virtual services to include but are not limited to Wireless Services, Tax Preparation & Accounting, Utility Companies, Roadside Assistance, Resort Hotels, Cruise Lines, Vacation Travel, Website & Chat Support, Recreation & Theme Parks, Office Products, Home Improvement, Sports Retail, and more.
Can I work with GoalGetters Virtual Solutions Inc if I already have a job?
Yes! You have the freedom to work for other companies while you provide services for GoalGetters Virtual Solutions Inc. However, we do expect our CSPs to honor their scheduled commitments to our clients and meet all performance standards to continue with a Statement of Work (SOW).
Who can apply?
GoalGetters Virtual Solutions Inc is looking for people who are positive and who have the desire, discipline, and motivation to work from home and/or start their own business. The most successful CSPs are self-motivated, able to work with minimal supervision, and have basic computer skills, excellent verbal and written communication skills, high attention to detail, the ability to multi-task, and excellent customer service skills.
What do I need for my home office or work space?
Make your home office or work space somewhere where you look forward to going to work! You can convert a spare room into an office space or set up a space in your home where you feel the most comfortable. The choice is up to you. Be mindful that you will need a quiet place to work that is free of distractions. Noises such as crying or loud children, barking dogs, traffic noises, door bells, phones, TVs, radios, etc. are not permitted while servicing. For the most up-to-date system and equipment requirements, please visit the System and Equipment Requirements here. If you need some recommendations on what equipment to purchase, check out our home office shop here.